Outage in CallRail

Call routing issues for Lead Center

Resolved Minor
July 14, 2025 - Started 29 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are hearing reports that an upstream carrier may be having trouble resulting in some call routing failures for our Lead Center customers. We are investigating
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 07/14/2025 06:51PM

Our third party vendor will continue monitoring for a while, but our services are all functioning as expected.

MONITORING 29 days ago - at 07/14/2025 06:09PM

The third party provider has resolved their issue and is in monitoring. Our own error rate seems to have recovered, so we believe the issue is resolved, but will continue monitoring for a short time.

INVESTIGATING 29 days ago - at 07/14/2025 04:59PM

We are hearing reports that an upstream carrier may be having trouble resulting in some call routing failures for our Lead Center customers. We are investigating

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