Outage in Kontent

Delivery REST API items feed endpoint - older continuation tokens causing request failures

Resolved Minor
March 04, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Because of the newly released code, users might encounter failed requests for the Delivery REST API items feed endpoint when using older continuation tokens (created before the release, roughly 3 hours ago). The workaround is to stop using those tokens and start consuming the feed from scratch. We are currently investigating further and working on a fix. Delivery REST API is fully operational, only older continuation tokens might be causing failed requests.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2024 03:38PM

Hotfix has been implemented and continuation tokens will now work regardless of creation time. Please reach out to support@kontent.ai if you have any further issues or questions.

INVESTIGATING about 2 months ago - at 03/04/2024 12:22PM

Because of the newly released code, users might encounter failed requests for the Delivery REST API items feed endpoint when using older continuation tokens (created before the release, roughly 3 hours ago). The workaround is to stop using those tokens and start consuming the feed from scratch. We are currently investigating further and working on a fix. Delivery REST API is fully operational, only older continuation tokens might be causing failed requests.

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