Is Learnosity Down? Learnosity status is operational

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Stats for Learnosity official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

15 days

Users reports for Learnosity in the last 12 hours

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Stay on top of Learnosity's current and past outages

Learnosity outages in the last 30 days per day

Major · 15 days ago · lasted about 3 hours

Investigating unresponsive support ticketing system

As of 14:30 UTC, we are currently seeing a partial outage in our third-party ticketing system. Zendesk status doesn't currently reflect an issue, but the ability to load or create support tickets may be affected. Learnosity Support is actively monitoring the issue, and will follow on with an update and resolution as soon as possible.

Minor · about 1 month ago · lasted about 5 hours

Issue affecting assessments in VA (us-east-1)

As of 12:46 UTC, we are investigating elevated error rates below 3% affecting assessments in the VA region (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Minor · about 1 month ago · lasted 1 day

Brazil: Third-party vendor incident may affect Learnosity support architecture

Zendesk, our support ticketing system vendor has reported an active incident that may affect the ability for customers in Brazil to create support tickets. Learnosity will do our best to monitor this situation and update our own status page to help pass information on. This affects tickets and knowledge base documentation resources help.learnosity.com, and authorguide.learnosity.com. The Reference site (API language resource) is unaffected. Zendesk currently says this only affects customers in Brazil.

Minor · 3 months ago · lasted about 1 hour

Possible delays in accessing newly created and updated content in us-east-1 region

As of 19:00 UTC, we are currently investigating possible delays in newly created and updated authoring content in the us-east-1 region. Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Minor · 3 months ago · lasted about 3 hours

Issue affecting creation of Item Pools in the us-east-1 region

As of 12:12 UTC: As part of our ongoing investigation and remediation of issues affecting the timely creation of item pools, we've detected an issue creating and updating index values that may be linked to creating large batches of small item pools. We are working to correct the issue. Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Minor · 3 months ago · lasted about 2 hours

Possible delays creating or updating authoring content in us-east-1 region

As of 14:30 UTC, we are investigating possible delays with newly created content being available to assessments in the us-east-1 region. If confirmed, this will only affect content recently created. Availability of existing content is unaffected, and all other APIs are operating normally. Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

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Frequently Asked Questions

Is Learnosity down right now? What is Learnosity current status?
Learnosity seems to be up and running. We've updated the status 20 minutes ago.
Was Learnosity down today?
Learnosity is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Learnosity, but the status is OK. What's going on?
There are a few things you can try:
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