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We have been monitoring this issue and can now confirm the issue is resolved and service has returned to normal
we are no longer experiencing degraded service but are continuing to monitor accordingly
We're experiencing degraded service for Lightspeed Payments for users on Lightspeed Retail (X and R Series).
It is impacting a small amount of transactions and users experiencing this may receive an error when initiating a transaction. Transactions can be re-attempted if an error is received.
We're currently working on a resolution, but users may experience this issue intermittently while that is being resolved.
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