Service Issue - Object Storage

As We haven’t observed any additional issues with the Object Storage service, we will now consider this incident resolved. The infrastructure improvements remain tentatively scheduled for completion within the next 3-6 weeks. Again If you continue to experience problems, please open a Support ticket for assistance.

After additional monitoring, we haven’t observed any reoccurrence of the issues that caused this incident. Careful monitoring of Object Storage in Frankfurt will continue while we implement infrastructure improvements to address the root cause. We do not have an ETA that we can share concerning the completion of these improvements, though we are aiming to complete them within the next 4-6 weeks.

We do not anticipate any additional customer-facing performance issues while we implement these improvements. Should that happen, we will update this incident.

In the meantime, If you experience any issues, please open a Support ticket for assistance.

After monitoring for further issues over the last several days, Object Storage performance in Frankfurt remains stable. If you continue to experience issues, please open a Support ticket for assistance.

After monitoring over the past number of hours, Object Storage performance in Frankfurt continues to remain stable. The underlying cause of intermittent slowness has been addressed. If you continue to experience problems, please open a Support ticket for assistance.

At this time we have been able to address the issues affecting the Object Storage service in Frankfurt. We will be monitoring this to ensure that the service remains stable. For approximately the next 12 hours, Frankfurt Object Storage users may experience slight delays or intermittent slowness in service. If you continue to experience problems, please open a Support ticket for assistance.

We are continuing to monitor for any further issues.

We have observed a reoccurrence of the connection timeouts and errors issues affecting the Object Storage service in our Frankfurt region. At this time, our monitoring reports the issue as intermittent and we are monitoring for additional reports. If you continue to experience problems, please open a Support ticket for assistance.

We are continuing to monitor for any further issues.

At this time we have been able to correct the connection timeouts and errors issues affecting the Object Storage service in Frankfurt. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.

Our team is investigating an issue affecting the Object Storage service in our Frankfurt data center. During this time, users may experience connection timeouts and errors with this service.