Outage in Litium
Degraded Performance on Litium Search
Resolved Minor
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Outage Details
Components affected
Litium Shared servicesLatest Updates ( sorted recent to last )
No other issues have been seen due to this incident.
The issue was related to DNS lookup issues on a few nodes in the cluster. This resulted in some indices being marked as unreachable. After we found and solved the cause on the affected nodes, they could be put back into operation. As soon as the nodes were operational, the affected indices became reachable again.
The incident only affected a number of customers and in different ways depending on which indices were affected by the disturbance.
We are sorry for any inconvenience this have caused. We are now working to ensure that something similar does not happen again.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating issues affecting performance on Litium Search.
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