Outage in LogicMonitor

LogicMonitor is experiencing a Partial Service Disruption with Support ticketing system and Chats

Resolved Minor
June 20, 2023 - Started 11 months ago - Lasted 20 minutes
Official incident page

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Outage Details

LogicMonitor's ticketing system provider, Zendesk is currently working through a service disruption and actively working to resolve this issue. Support availability is limited due to an ongoing service disruption. Customers can expect longer than normal wait times until our service provider has resolved the issue. If you have an urgent request, you can submit a ticket to our support team for follow up via your account or at our support site: https://support.logicmonitor.com/hc/en-us
Components affected
LogicMonitor Technical Support LogicMonitor Technical Support LogicMonitor Technical Support
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/20/2023 07:14AM

This incident has been resolved

INVESTIGATING 11 months ago - at 06/20/2023 06:55AM

LogicMonitor's ticketing system provider, Zendesk is currently working through a service disruption and actively working to resolve this issue.

Support availability is limited due to an ongoing service disruption. Customers can expect longer than normal wait times until our service provider has resolved the issue.

If you have an urgent request, you can submit a ticket to our support team for follow up via your account or at our support site: https://support.logicmonitor.com/hc/en-us

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