Outage in Luno

Slow Account Verification in Indonesia

Resolved Minor
April 20, 2024 - Started 13 days ago - Lasted 13 days
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

Due to an issue with our verification partner, account verification for new customers in Indonesia may be slower than usual. Our team are monitoring closely and will update this status page with more information as soon as it's available. Thanks for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 05/03/2024 07:21AM

All account verifications in Indonesia are processing without any further delays.

Thank you for your patience.

MONITORING 8 days ago - at 04/25/2024 02:09PM

We're still monitoring account verification times, some customers may still experience slower than normal verification times.
Apologies again for the delays and thanks for your patience.

IDENTIFIED 13 days ago - at 04/20/2024 02:04PM

Due to an issue with our verification partner, account verification for new customers in Indonesia may be slower than usual.

Our team are monitoring closely and will update this status page with more information as soon as it's available.

Thanks for your patience.

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