Outage in Mindtickle

Intermittent failure in Call AI bots joining calls on Google Meet and Microsoft Teams

Resolved Minor
July 19, 2023 - Started 10 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently investigating this issue. Call AI bots are experiencing difficulties in joining some calls on Google Meet and Microsoft Teams intermittently. We are in the process of informing the affected users.
Components affected
Mindtickle Call AI
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/20/2023 02:11AM

This incident has been resolved.

IDENTIFIED 10 months ago - at 07/19/2023 03:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/19/2023 12:17PM

We are currently investigating this issue. Call AI bots are experiencing difficulties in joining some calls on Google Meet and Microsoft Teams intermittently. We are in the process of informing the affected users.

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