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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are applying a revised fix shortly - this may result in poor performance in remote tools and real time services for a short period of around 5 minutes.
We are continuing to work on a fix for this issue.
We will shortly cause a brief interruption to the ninja remote tools and realtime services in order to apply a change which we hope will resolve this connection issue in full.
We estimate this outage will last for between 5 and 15 minutes.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate. It appears that remote tools are currently affected.
We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.
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