Is NinjaOne Down?

This page shows the live NinjaOne status so you can confirm in seconds if NinjaOne is down.

NinjaOne current status

Updated

NinjaOne is having a minor outage

NA - Agents Reporting Offline

started about 11 hours ago

We are aware of some issues with agents reporting offline, we are currently investigating and working on a solution

NinjaOne user-reported issues in the last 24 hours

This chart displays the number of user-reported NinjaOne problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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NinjaOne outage history

IsDown has tracked 149 incidents since started monitoring NinjaOne downtimes in September 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 10 2025
    All Regions - Agent Generator Installation Timeouts

    28 days ago · lasted about 10 hours

    We are currently investigating this issue.

  • Apr 04 2025
    EU - Device Status Offline Incorrectly

    about 1 month ago · lasted about 3 hours

    Some devices are experiencing issues connecting to our remote services and incorrectly reporting offline. We are investigating the issue.

  • Apr 02 2025
    NA - Agent Processing Delay

    about 1 month ago · lasted about 1 hour

    We are currently investigating an issue with one of our systems responsible for processing agent data. Users may experience delays or issues enrolling devices on the affected system.

  • Apr 02 2025
    EU - Performance Degraded / Services Impacted

    about 1 month ago · lasted about 3 hours

    We are currently investigating this issue.

  • Sep 2023 ...
    IsDown started monitoring NinjaOne status

    We've tracked and collected 149 incidents since started monitoring NinjaOne status

Sign up and check all outage history

Latest user comments about NinjaOne issues

  • J

    John

    All automations are stuck in process or say "successful" but never performed their task.

  • L

    Luke

    Not sending 2FA, can't complete sign in.

  • J

    James

    No devices load on any organization pages. Gives error message. Ticketing is still there.

  • B

    Bon

    Cannot connect to remote machine it says there's an error when I try to use the ninja connection

  • K

    Keith

    NinjaOne RMM has been down for us since last Thursday (Feb 27th). A few PCs here and there in our organization still connect, but the vast majority don't.

  • J

    Jeremy

    Ninja isn't working for anyone in my office after the upgrade

  • A

    Alex

    Unable to log into european cloud

  • G

    Glenn

    I cannot login with my 2FA...

  • B

    Blake

    Cannot access PC's remotely

  • T

    Tyler

    US2 web interface is unreachable.

  • A

    Alex

    MFA is taking too long to process and send that by the time I finally get it it has expired. This is denying me service to the webpage.

  • L

    Larry

    Cant connect to the service

NinjaOne outages in the last 30 days

Number of Incidents

2 issues

Last incident

1 days ago

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Check NinjaOne components, services, or regions current status in real-time

United States (US)
MINOR
Europe (EU)
OK
Australia (OC)
OK
Canada (CA)
OK

Having problems with NinjaOne? What can you do?

  1. First, stay calm.

    • We know it's stressful when NinjaOne is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the NinjaOne outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did NinjaOne already acknowledge the issue? And published a status update? (You can find it in the top of the page or in NinjaOne status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If NinjaOne is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did NinjaOne recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about NinjaOne status changes?

IsDown offers an easy way to monitor NinjaOne with maximum flexibility

Major Outages Notifications

IsDown monitors NinjaOne for major outages. A major outage is when NinjaOne experiences a critical issue that severely affects one or more services/regions. When NinjaOne marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors NinjaOne status page for minor outages. A minor outage is when NinjaOne experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in NinjaOne status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

NinjaOne publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors NinjaOne and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

NinjaOne and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is NinjaOne down today?

NinjaOne is down. You can check NinjaOne status and incident details on the top of the page. IsDown continuously monitors NinjaOne official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current NinjaOne status?

NinjaOne seems to be having problems. You can check NinjaOne status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a NinjaOne outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is NinjaOne slow today?

Yes, NinjaOne might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are NinjaOne outages detected?

IsDown monitors the NinjaOne official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last NinjaOne outage?

NinjaOne last outage was on May 08, 2025 with the title "NA - Agents Reporting Offline"

NinjaOne not working for you? How do I know if NinjaOne is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check NinjaOne status and outages?

Why use IsDown to monitor NinjaOne instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor NinjaOne and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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