Outage in Nylas

[US] Some Gmail accounts may be experiencing sync delays

Resolved Minor
February 13, 2023 - Started about 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

Some Gmail accounts in US may be experiencing sync delays. We are investigating this at the moment.
Components affected
Nylas Sync Engine
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/14/2023 09:17AM

We haven't seen any other occurrences of this issue. Closing this incident here.

MONITORING about 1 year ago - at 02/13/2023 10:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 02/13/2023 03:08PM

We have identified the underlying issue that caused these delays and we are looking for a possible solution.

INVESTIGATING about 1 year ago - at 02/13/2023 11:58AM

Some Gmail accounts in US may be experiencing sync delays. We are investigating this at the moment.

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