Outage in Ocean Insights

LTL Services Disruption

Resolved Minor
April 11, 2024 - Started 22 days ago - Lasted about 2 hours
Official incident page

Need to monitor Ocean Insights outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ocean Insights, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, We are experiencing a disruption with the LTL services. Users may experience errors while rating and dispatching. Our engineering team is working on the highest priority to resolve this issue and we will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Anurag Kalgi Engineer, Customer Support Operations
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/11/2024 02:20PM

This incident has been resolved.

MONITORING 22 days ago - at 04/11/2024 01:03PM

Dear Valued Customer,

As per our testing, the issue is now mitigated. We are making sure to monitor this situation for some time and shall provide the final update shortly. Appreciate your patience in the meantime.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Anurag Kalgi
Engineer, Customer Support Operations

MONITORING 22 days ago - at 04/11/2024 12:57PM

We are continuing to monitor for any further issues.

MONITORING 22 days ago - at 04/11/2024 12:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 04/11/2024 12:36PM

Dear Valued Customer,

We are experiencing a disruption with the LTL services. Users may experience errors while rating and dispatching. Our engineering team is working on the highest priority to resolve this issue and we will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

Latest Ocean Insights outages

CMA CGM - Eventhub delay in sending events - about 17 hours ago
Disruption in shipment creation and tracking for Last mile. - 1 day ago
CMA CGM - Eventhub delay in sending events - 2 days ago
Movement Shareable Link asking Customers for Login - 4 days ago
Delay in push of updates for ocean shipments - 5 days ago

The easiest way to monitor Ocean Insights and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE