Outage in OneLogin EU

OneLogin Engineers have identified an issue with Provisioning and Directory Sync Services; some customers may be experiencing degraded performance that might delay some provisioning and directory sync jobs. We are working to quickly restore service.

Resolved Minor
January 05, 2024 - Started 4 months ago - Lasted about 12 hours

Need to monitor OneLogin EU outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OneLogin EU, and never miss an outage again.
Start Free Trial

Outage Details

OneLogin Engineers have identified an issue with Provisioning and Directory Sync Services; some customers may be experiencing degraded performance that might delay some provisioning and directory sync jobs. We are working to quickly restore service.
Latest Updates ( sorted recent to last )
4 months ago - at 01/05/2024 03:26PM

OneLogin Engineers have identified an issue with Provisioning and Directory Sync Services; some customers may be experiencing degraded performance that might delay some provisioning and directory sync jobs. We are working to quickly restore service.

4 months ago - at 01/05/2024 03:51PM

OneLogin Engineers have identified an issue with Provisioning and Directory Sync Services; some customers may be experiencing degraded performance that might delay some provisioning and directory sync jobs. We are working to quickly restore service.

4 months ago - at 01/05/2024 04:25PM

OneLogin Engineers have identified an issue with Provisioning and Directory Sync Services; some customers may be experiencing degraded performance that might delay some provisioning and directory sync jobs. We are working to quickly restore service.

4 months ago - at 01/05/2024 04:33PM

We are currently monitoring an issue with limited directories. New mappings are processing, the next update will be in one hour time.

4 months ago - at 01/05/2024 05:32PM

Connectivity to ADC and LDC has been restored and we are monitoring to ensure stability. Some customers may still be experiencing delays in provisioning and directory sync jobs.

4 months ago - at 01/05/2024 06:31PM

Connectivity to ADC and LDC is restored and we continue to monitor performance. A few customers may still be experiencing some delays.

4 months ago - at 01/05/2024 07:30PM

We continue to monitor performance and investigate the root cause. A few customers may still be experiencing some directory sync delays with AAD, Bamboo, Namely and Paylocity.

4 months ago - at 01/05/2024 08:34PM

We have identified and mitigated the cause of the delays and are working to restore performance to normal levels.

4 months ago - at 01/05/2024 09:31PM

We continue working to restore synchronization performance to normal levels.

4 months ago - at 01/05/2024 10:37PM

Directory synchronization is still delayed and we continue working to restore performance to normal levels.

4 months ago - at 01/05/2024 11:32PM

Directory synchronization is still delayed and we continue working to restore performance to normal levels.

4 months ago - at 01/06/2024 12:34AM

Directory connectivity and performance are currently working normally, however, we are still working toward a permanent solution to prevent further sync delays. The next update will be posted in 8 hours.

The easiest way to monitor OneLogin EU and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime