Outage in P44

Delay in searching newly created shipments in VOC/Movement (NA Region)

Resolved Minor
February 27, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption at our end which is causing a delay in searching newly created shipments in VOC/Movement. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Anurag Kalgi Engineer, Customer Support Operations
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/27/2024 10:45PM

Dear Valued Customer,

The issue related to our disruption has been resolved. We will keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Rahul Katti
Engineer, Customer Support Operations

MONITORING 2 months ago - at 02/27/2024 09:41PM

Dear valued Customer,

We have deployed a fix to address this issue and all systems are operational. We will continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Product Manager, Customer Support

IDENTIFIED 2 months ago - at 02/27/2024 08:00PM

Dear valued Customer,

We have identified the issue and our engineering team working on fixing this issue we will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

INVESTIGATING 2 months ago - at 02/27/2024 07:29PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/27/2024 07:12PM

Dear valued Customer,

We are experiencing a disruption at our end which is causing a delay in searching newly created shipments in VOC/Movement. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

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