Outage in Palo Alto Networks

Public cloud connectivity impacting Prisma Access infrastructure tunnels in the ap-northeast region

Resolved Minor
May 06, 2024 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

Public cloud connectivity with Prisma Access is impacting infrastructure tunnels in the ap-northeast region. Customers may see a loss of connectivity in the ap-northeast region. Palo Alto Engineering is working with Cloud Providers to restore the service
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/07/2024 11:26PM

This incident has been resolved.

MONITORING 12 days ago - at 05/06/2024 11:05PM

A fix has been implemented and we are monitoring the results

IDENTIFIED 12 days ago - at 05/06/2024 09:59PM

Public cloud connectivity with Prisma Access is impacting infrastructure tunnels in the ap-northeast region. Customers may see a loss of connectivity in the ap-northeast region. Palo Alto Engineering is working with Cloud Providers to restore the service

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