Outage in Plivo

SMS 10DLC delivery delay towards T-mobile numbers in US

Resolved Minor
April 15, 2024 - Started 17 days ago - Lasted about 14 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently observing a 10DLC SMS delivery delay towards the T-Mobile numbers in US. All other services are operating normally. We are working with our carrier partner to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #60303
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 01:01PM

This incident has been resolved.

INVESTIGATING 17 days ago - at 04/15/2024 11:14PM

Dear Valued Customer,

We are currently observing a 10DLC SMS delivery delay towards the T-Mobile numbers in US. All other services are operating normally.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60303

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