Outage in Plivo

10DLC Campaign Registration Failure towards US and Canada

Resolved Minor
April 24, 2024 - Started 9 days ago - Lasted 5 days
Official incident page

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Outage Details

Dear Valued Customer, Our campaign registry partner is experiencing failures in registering new campaigns. This may impact long codes getting added to campaigns. Users might encounter issue when linking numbers to their 10DLC campaign.Existing campaigns will not face any problems. We are actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #60910
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/29/2024 09:26AM

This incident has been resolved.

INVESTIGATING 9 days ago - at 04/24/2024 08:25PM

Dear Valued Customer,

Our campaign registry partner is experiencing failures in registering new campaigns. This may impact long codes getting added to campaigns.
Users might encounter issue when linking numbers to their 10DLC campaign.Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60910

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