Outage in Poppulo

US Server: Single Sign On Issue

Resolved Major
May 08, 2024 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an issue related to Single Sign On access attempts on our US server. Our Incident Response teams have been engaged and are working toward a resolution.
Components affected
Poppulo Platform / Web Application Poppulo Email Microsites
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/08/2024 02:12PM

This incident has now been fully resolved.

INVESTIGATING 11 days ago - at 05/08/2024 01:49PM

Users experiencing an issue with signing in to the service will now see this as resolved. Microsite SSO is still being investigated

INVESTIGATING 12 days ago - at 05/08/2024 01:37PM

We have identified the cause of the issue and are implementing a fix

INVESTIGATING 12 days ago - at 05/08/2024 01:31PM

We are continuing to investigate the issue

INVESTIGATING 12 days ago - at 05/08/2024 01:11PM

We are currently experiencing an issue related to Single Sign On access attempts on our US server. Our Incident Response teams have been engaged and are working toward a resolution.

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