Outage in Practice Fusion

EHR is online but some users may experience issues with approving eRx refill requests

Resolved Minor
August 09, 2023 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue impacting e-prescribing refill requests. We are working to resolve the issue as soon as possible.
Components affected
Practice Fusion eRx
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/09/2023 01:13AM

This incident has been resolved.

MONITORING 9 months ago - at 08/09/2023 12:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/09/2023 12:18AM

We are aware of an issue impacting e-prescribing refill requests. We are working to resolve the issue as soon as possible.

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