Outage in Procore

Issues with My Open Items

Resolved Minor
May 09, 2022 - Started about 2 years ago - Lasted 8 days
Official incident page

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Outage Details

Our engineering team is investigating an issue with the accuracy of items appearing in My Open Items list. Additional Updates will be posted as they become available
Components affected
Procore Home
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 05/17/2022 09:11PM

The underlying cause of the issue has been resolved. Our engineering team is continuing to clear the backlog of stuck items from users' My Open Items list to ensure accuracy.

MONITORING about 2 years ago - at 05/16/2022 06:29PM

Our engineering team has restored normal functionality to My Open Items. The underlying cause of the issue has been resolved. Our engineering team is currently continuing to clear the backlog of stuck items from users' My Open Items list to ensure accuracy.

The next update will be provided when new information is made available.

MONITORING about 2 years ago - at 05/09/2022 11:09PM

Our engineering team has implemented their solution for the issue causing items to appear inaccurately in My Open Items lists and are monitoring the situation to ensure a complete resolution.

IDENTIFIED about 2 years ago - at 05/09/2022 07:21PM

Our engineering team has identified the underlying cause of the inaccuracy of items appearing in My Open Items list and is working towards a solution.

Additional Updates will be posted as they become available

INVESTIGATING about 2 years ago - at 05/09/2022 02:32PM

Our engineering team is investigating an issue with the accuracy of items appearing in My Open Items list.

Additional Updates will be posted as they become available

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