Outage in Procore

Monthly sandbox isn't accessible

Resolved Major
March 27, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing issues accessing monthly sandbox. Additional updates will be provided as new information becomes available.
Components affected
Procore Monthly Sandbox

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2024 10:45PM

During the incident, users experienced issues accessing the Monthly Sandbox environment from 1:13 PM PT to 1:24 PM PT. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 1 year ago - at 03/27/2024 09:29PM

Our engineering team has implemented a solution to remediate the access issue with the monthly sandbox. We are continuing to monitor the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

MONITORING over 1 year ago - at 03/27/2024 08:28PM

Our engineering team has implemented a solution to remediate the access issue with the monthly sandbox. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 1 year ago - at 03/27/2024 08:25PM

Our engineering team is investigating an issue where users may be experiencing issues accessing monthly sandbox.

Additional updates will be provided as new information becomes available.

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Increased Latency - about 2 months ago

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