Outage in ReCharge Payments
Customer portal login not submitting account connection token for some stores
Resolved Minor
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Outage Details
Components affected
ReCharge Payments ReCharge Admin panelLatest Updates ( sorted recent to last )
This issue has now been resolved and customers should be able to log in as normal.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Our engineering team continues to investigate and review options for resolution while we wait for additional information from our service partner.
We are continuing to work with our service partner to determine next steps for resolution.
We are continuing to work with our service partner to determine next steps for resolution.
We are continuing to work with our service partner to determine next steps for resolution.
We have received reports of customers unable to complete passwordless logins on stores and have identified the root cause. Our team is working with our service partner to determine next steps.
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