Outage in ReCharge Payments

Intermittent Third-Party Ticketing System Errors

Resolved Minor
May 02, 2024 - Started about 1 month ago - Lasted 33 minutes
Official incident page

Need to monitor ReCharge Payments outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ReCharge Payments, and never miss an outage again.
Start Free Trial

Outage Details

Our third-party ticketing system is investigating an incident within their system which may be causing connectivity issues when reaching out to our support team through our in-app messaging system. Currently, you can reach our support team by sending an email to support@rechargeapps.com.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/02/2024 02:58PM

Our third-party partner has updated their incident status and connectivity of the in-app messaging system has been restored.

INVESTIGATING about 1 month ago - at 05/02/2024 02:29PM

Our third-party ticketing system is investigating an incident within their system which may be causing connectivity issues when reaching out to our support team through our in-app messaging system. Currently, you can reach our support team by sending an email to support@rechargeapps.com.

Latest ReCharge Payments outages

Checkout processing delays on some Shopify Checkout stores - 9 days ago
Inbound billing webhooks delays - about 1 month ago
Admin Access Error - 3 months ago
Some customers are unable to update payment methods for Shopify Checkout stores. - 5 months ago
Discount code imports from Shopify failing - 5 months ago

Never miss a vendor outage again

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3181 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE