Outage in ReCharge Payments

Checkout processing delays on some Shopify Checkout stores

Resolved Minor
June 03, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing a delay in some subscription checkouts being imported into Recharge. We are currently looking into the issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/03/2024 10:56PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/03/2024 10:52PM

We have implemented a fix and emailed affected merchants with required action steps to resolve.

IDENTIFIED over 1 year ago - at 06/03/2024 08:22PM

We have identified a fix and are working to resolve for any affected merchants.

INVESTIGATING over 1 year ago - at 06/03/2024 08:08PM

We are experiencing a delay in some subscription checkouts being imported into Recharge. We are currently looking into the issue.

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