Outage in ReCharge Payments
Systems degraded
Resolved MajorIncident Report
Summary AI Generated
ReCharge Payments experienced a major 2.5-hour degradation affecting its API, Admin panel, Checkout, and Charge Processing systems. Engineers identified the root cause and implemented a fix, with recovery trending positively before full resolution was confirmed. The incident was resolved with ongoing data ingest and checkout assessment to ensure complete recovery.
We are currently investigating degraded systems. Our engineers are working on identifying issues.
Components affected
ReCharge Payments ReCharge API ReCharge Payments ReCharge Admin panel ReCharge Payments ReCharge Checkout ReCharge Payments Charge ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/25/2026 08:39PM
A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment
IDENTIFIED
14 days ago - at 09/25/2026 07:53PM
We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.
INVESTIGATING
14 days ago - at 09/25/2026 07:11PM
We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.
INVESTIGATING
14 days ago - at 09/25/2026 06:37PM
We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at support@rechargepayments.com.
INVESTIGATING
14 days ago - at 09/25/2026 06:07PM
We are currently investigating degraded systems. Our engineers are working on identifying issues.
Latest ReCharge Payments outages
Degraded Service Performance - 11 days ago
Potential SMS Delays - about 1 month ago
Upcoming Charge Notification Delay - 2 months ago
Merchant Admin Access Degraded - 3 months ago
Delayed analytics data - 3 months ago
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