Outage in Restaurant365
Unable to log into R365
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We have deployed a temporary fix to all affected databases and we are monitoring server performance closely. We have also completed a permanent fix that we will deploy tonight to minimize further disruption. If you are still experiencing performance issues, please reach out to our Support team: https://help.restaurant365.net/en/support/home#contact
Our Engineering team has determined that the incident is impacting a small percentage of our servers. In addition to previous mitigation efforts, a more comprehensive fix is now in progress. We will update this page once it is in place.
Our development team has identified the issue and has begun implementing a fix. Some customers should start seeing access to their R365 site being restored.
We are currently investigating reports of customers being unable to log into Restaurant365. We will update this page with more details as they become available.
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