Is Restaurant365 Down? Check current status

Check if Restaurant365 is down, official outages, user-reported issues, and outages map.

Current Restaurant365 status

Restaurant365 is working normally

Updated from Restaurant365 official status page a few minutes ago

Having problems with Restaurant365?

Restaurant365 service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Restaurant365 status data.

Restaurant365 Outage Map

View Restaurant365 Outage Reports Map

Recent Restaurant365 Outages and Downtime History

IsDown has tracked 111 incidents since started monitoring Restaurant365 status in January 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 13, 2025
05:40 PM EDT
Minor
R365 Instances down (500 errors being reported)
We are currently investigating reports of R365 instances being down.
about 1 hour
Sep 04, 2025
02:45 PM EDT
Minor
Reports of Slowness
We are currently investigating reports of slowness
about 2 hours
Sep 04, 2025
11:56 AM EDT
Minor
We are investigating reports of Invoices and invoice images not importing via Docs To Process email
We are currently investigating the issue...
about 3 hours
Aug 29, 2025
06:31 PM EDT
Minor
Issue with Reports
We are currently investigating an issue preventing reports to accurately run
about 4 hours
Aug 20, 2025
11:01 AM EDT
Major
Missing Third Party Labor
Some customers may be missing labor data from certain third party providers. We are currently inv...
1 day
Aug 20, 2025
10:34 AM EDT
Minor
Docs to Process: emailed invoices not showing up within instance
We are currently investigating an issue being reported of invoices being emailed to Docs to Proce...
about 6 hours
Aug 01, 2025
02:31 AM EDT
Major
Login Troubles for Certain Users
We are investigating reports that certain users are unable to login to R365.
26 minutes
Jul 31, 2025
12:59 AM EDT
Minor
Planned maintenance causing outages
We are currently investigating the root cause of this issue that arose during planned maintenance...
about 6 hours
Jul 18, 2025
03:48 PM EDT
Minor
ExpandShare - Intermittent Outages
We are investigating intermittent outages with the ExpandShare module.
about 1 hour
Jul 07, 2025
09:01 AM EDT
Minor
System Slowness
We are currently investigating reports of site-wide slowness affecting a small number of customers.
about 3 hours
Sign up to check more outage history
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User comments about problems with Restaurant365

  • Dacia - There is no option to view schedules in the app. The schedule tab is missing completely. I also have the option to select my location, but the search is not working. When I click on it and when I type in a location or zip code it says 'No options to show'.

  • ethan - app will not let me type address in onboarding process i have to complete .

    R365

  • Mike - R365 will not complete any function our open any invoice, item or link .

  • MB - Messaging not functioning.

    R365

  • Arnold - Unable to log into multiple accounts on Restaurant365.

  • TORI - Not working for login tried resetting password and that doesnt work either. .

  • Courtney - Can’t log in. It keeps saying “internal server error” .

    R365

  • Eugene - Logged me and my partner out of our accounts and when we went to reset our passwords bc we forgot (whoops) it’s just saying unknown error.

  • Christian - Cant loggin. When I go to log in on the app it says "server error".

  • KC - Incorrect password is showing and I cannot reset it.

  • Jon - First it said I needed to reset password. Then when I tried it set error and would not let me. Now I can’t login.

  • Rory - Not allowing me to login through the app it is saying there is an internal server error.

  • Andrew - Doing inventory, got kicked out and can not log back in not matter what I try. Laptop, phone, nothing..

  • cailey - i can’t log into my app to see my schedule when i know my username and password is correct .

  • Emily - Can’t login to app - getting an internal server error message. .

    R365

  • Winder - “No announcements to show” in dashboard and announcements tab. It was working fine [the 365 app] yesterday so idk what happened .

  • KC - Cannot access the reports.

  • kim - everything is processing slow slowly, vendor records, reports.

  • Jenylyn - Was there an issue with R365 today? I was working on Daily Sales Summary and its super slow like you need to wait 10-15mins to show the details per tab..

    R365

  • Savannah - It's saying "something went wrong please try again" when I try to select location.

  • Heather - The dashboard not working.

    R365

  • Katlyn - Not able to download it to my phone.

  • Dustin - Login problem I have internet connection but as soon as I login it keeps saying it seems there is no internet connection.

  • Alex - i’m trying to log in but it says internal system error .

  • Nesha - Earlier I got a notification from R365 about my schedule, and now it keeps saying there’s no incoming shift when there is, according to my manager. This happened quite a few times, and it’s making my work life hard than it should be. .

    R365

  • Alex - wont load the app I have full bars and connected to wifi.

  • Carlie - None of my hours or the time I come In will load it’s blank .

  • Cherie - My 365 app will not stay open after the update .

    Mobile App

  • Cherie - I keep trying to log in on the app but the app just closes out .

  • sam - log in just returns errors.

  • Brandon - It won't let me login and I have put the same login as I had when I started and it never failed until today, and whenever I try to reset my password with correct info it stays try again and never works.

  • Marcus - Both the app and the desktop version won't load.

  • Matthew - When trying to reach the login website it says "identity.restaurant365.com took too long to respond." and "ERR_CONNECTION_TIMED_OUT". We have internet as I can view other web pages.

  • Madison - says that the server hostname i put name doesn’t exist but i have been using it for nearly a month.

  • Amy - I can log in but can’t see any info.

  • Stacie - Each time I select the app, the screen keeps loading and loading and I cannot login.

  • Kayla - It’s not showing my schedule for the week like there’s a glitch it just shows 0/0 shifts on all days .

  • Aiden - The app will let me log in, but as soon as I get to the dashboard nothing loads and it just shows the pinwheel icon continuously loading..

    Mobile App

  • Mara - Schedule isn't loading. Instead showing pop up error..

  • Taysiah - I cannot view my schedule .

  • Michael - User account showing as inactive, and unexpected error showing up when trying to reset password..

  • Johnny - I was prompted to log in to the app (which usually keeps you signed in between uses), and an error message shows up when I enter my login information..

  • Rachel - Site cannot be reached for sign in..

  • illiana - cannot log in page will not load .

  • Marc - I cannot access Restaurant 365.

  • meli - can’t log in, keeps saying “request timed out”.

  • Jessica - Won't load. Keeps saying something went wrong .

  • Kady - crashed app, same with ShiftNote.

  • Ryan - I tried going on the app to check my shift time for tomorrow and the app will not open. The loading screen loads but never gets into the app. It then said network connection error and asked to put my email to login again but that also does not work.

  • Brenna - It is not letting me log in or do anything on the app.

  • Ro - It keeps saying my request to log in is timing out..

  • Tefi - (I was logged in automatically) when I opened the app, I was logged out and forced to log in again and can’t. Every time I try, the app says “Internal system error”.

  • Katie - Unable to access website for the past hour+.

  • Tom - Unknown Gateway. More and more greatness from this company. .

  • Saige - Unable to log in, simply given an error code when I attempt..

  • Lori - Something went wrong Please try again .

  • Aaron - Not loading, error messages.

  • Chevi - App won’t load & then I was logged out & unable to log back in.

  • Jennifer - Can't log in error code 500.

  • Josh - I can't log in at all even after resetting my password. It says my username isn't a thing. .

Restaurant365 status page - All services & components

Component Status
Website OK
Connected Integrations OK
Mobile App OK
Reporting OK

Restaurant365 Related Services & Alternatives

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Mike S., Head of Security

Restaurant365 is a cloud-based restaurant management software that integrates with POS systems, banks, and vendors, and offers features like customer databases, financial reporting, and invoice management.

Monitoring Restaurant365 since January 2022

Tracking 17 Restaurant365 services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

29 incidents in 2025

Frequently Asked Questions

Is Restaurant365 down today?

Restaurant365 isn't down. You can check Restaurant365 status and incident details on the top of the page. IsDown continuously monitors Restaurant365 official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Restaurant365 status?

Restaurant365 is currently operational. You can check Restaurant365 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Restaurant365 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Restaurant365 down today or just slow?

Currently there's no report of Restaurant365 being slow. Check on the top of the page if there are any reported problems by other users.

How are Restaurant365 outages detected?

IsDown monitors the Restaurant365 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Restaurant365 having an outage right now?

Restaurant365 last outage was on October 13, 2025 with the title "R365 Instances down (500 errors being reported)"

How to check if Restaurant365 is down?

Why use IsDown to monitor Restaurant365 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Restaurant365 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Restaurant365?

IsDown and DownDetector help users determine if Restaurant365 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Restaurant365's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Restaurant365 status changes?

IsDown offers an easy way to monitor Restaurant365 with maximum flexibility

Major Outages Notifications

IsDown monitors Restaurant365 for major outages. A major outage is when Restaurant365 experiences a critical issue that severely affects one or more services/regions. When Restaurant365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Restaurant365 status page for minor outages. A minor outage is when Restaurant365 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Restaurant365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Restaurant365 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Restaurant365 and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Restaurant365 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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