What is Restaurant365 current status?

Restaurant365 is currently operational. You can check Restaurant365 status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Restaurant365 down today?

Restaurant365 was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Restaurant365 status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Restaurant365 outages, issues and problems' at the top of the page.

When was the last Restaurant365 outage?

Restaurant365 last outage was on May 07, 2025 with the title "FTP is currently down. Invoices and files are unable to import into R365"

How to monitor or check Restaurant365 status?

You can use IsDown service or go to Restaurant365 official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Restaurant365 is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Restaurant365 has issues. Restaurant365 official status page might also offer notification options such as email, SMS, or Slack.

Is Restaurant365 Down? Check Restaurant365 status and current outages

Restaurant365 user-reported issues in the last 24 hours

This chart displays the number of user-reported Restaurant365 problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Restaurant365 outage history

IsDown has tracked 92 incidents since started monitoring Restaurant365 downtimes in January 2022. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 07 2025

FTP is currently down. Invoices and files are unable to import into R365

2 days ago · lasted about 3 hours

FTP is down. Reports of files being unable to import into R365. We are currently investigating the issue.
Apr 09 2025

Reports of DSS not importing

about 1 month ago · lasted about 3 hours

We are investigating reports of some DSS's not importing.
Apr 08 2025

Expandshare outage

about 1 month ago · lasted 31 minutes

We have identified the root cause of the Expandshare outage and we deploying the fix.
Apr 03 2025

DSS not importing for some Brink POS customers

about 1 month ago · lasted about 2 hours

We are currently investigating reports of DSS's not importing for some Brink POS customers.
Apr 01 2025

Bank Activity: Location field not showing when creating AP Payments

about 1 month ago · lasted 40 minutes

We are currently investigating reports of the Location field not showing when creating AP Payments from Bank Activity along with a Guid Error. We will continue to provide updates as we continue our research.
Jan 2022 ...

IsDown started monitoring Restaurant365 status

We've tracked and collected 92 incidents since started monitoring Restaurant365 status

Latest user comments about Restaurant365 issues

J

Jenylyn

R365 1 day ago

Was there an issue with R365 today? I was working on Daily Sales Summary and its super slow like you need to wait 10-15mins to show the details per tab.
S

Savannah

about 1 month ago

It's saying "something went wrong please try again" when I try to select location
H

Heather

R365 about 1 month ago

The dashboard not working
K

Katlyn

2 months ago

Not able to download it to my phone
D

Dustin

3 months ago

Login problem I have internet connection but as soon as I login it keeps saying it seems there is no internet connection
A

Alex

4 months ago

i’m trying to log in but it says internal system error
N

Nesha

R365 4 months ago

Earlier I got a notification from R365 about my schedule, and now it keeps saying there’s no incoming shift when there is, according to my manager. This happened quite a few times, and it’s making my work life hard than it should be.
A

Alex

4 months ago

wont load the app I have full bars and connected to wifi
C

Carlie

4 months ago

None of my hours or the time I come In will load it’s blank
C

Cherie

Mobile App 5 months ago

My 365 app will not stay open after the update
C

Cherie

5 months ago

I keep trying to log in on the app but the app just closes out
S

sam

6 months ago

log in just returns errors
B

Brandon

6 months ago

It won't let me login and I have put the same login as I had when I started and it never failed until today, and whenever I try to reset my password with correct info it stays try again and never works
M

Marcus

7 months ago

Both the app and the desktop version won't load
M

Matthew

8 months ago

When trying to reach the login website it says "identity.restaurant365.com took too long to respond." and "ERR_CONNECTION_TIMED_OUT". We have internet as I can view other web pages
M

Madison

8 months ago

says that the server hostname i put name doesn’t exist but i have been using it for nearly a month
A

Amy

8 months ago

I can log in but can’t see any info
S

Stacie

9 months ago

Each time I select the app, the screen keeps loading and loading and I cannot login
K

Kayla

9 months ago

It’s not showing my schedule for the week like there’s a glitch it just shows 0/0 shifts on all days
A

Aiden

Mobile App 9 months ago

The app will let me log in, but as soon as I get to the dashboard nothing loads and it just shows the pinwheel icon continuously loading.
M

Mara

9 months ago

Schedule isn't loading. Instead showing pop up error.
T

Taysiah

9 months ago

I cannot view my schedule
M

Michael

10 months ago

User account showing as inactive, and unexpected error showing up when trying to reset password.
J

Johnny

10 months ago

I was prompted to log in to the app (which usually keeps you signed in between uses), and an error message shows up when I enter my login information.
R

Rachel

10 months ago

Site cannot be reached for sign in.
I

illiana

10 months ago

cannot log in page will not load
M

Marc

10 months ago

I cannot access Restaurant 365
M

meli

10 months ago

can’t log in, keeps saying “request timed out”
J

Jessica

10 months ago

Won't load. Keeps saying something went wrong
K

Kady

10 months ago

crashed app, same with ShiftNote
R

Ryan

10 months ago

I tried going on the app to check my shift time for tomorrow and the app will not open. The loading screen loads but never gets into the app. It then said network connection error and asked to put my email to login again but that also does not work
B

Brenna

10 months ago

It is not letting me log in or do anything on the app
R

Ro

10 months ago

It keeps saying my request to log in is timing out.
T

Tefi

10 months ago

(I was logged in automatically) when I opened the app, I was logged out and forced to log in again and can’t. Every time I try, the app says “Internal system error”
K

Katie

10 months ago

Unable to access website for the past hour+
T

Tom

10 months ago

Unknown Gateway. More and more greatness from this company.
S

Saige

10 months ago

Unable to log in, simply given an error code when I attempt.
L

Lori

10 months ago

Something went wrong Please try again
A

Aaron

10 months ago

Not loading, error messages
C

Chevi

10 months ago

App won’t load & then I was logged out & unable to log back in
J

Jennifer

10 months ago

Can't log in error code 500
J

Josh

10 months ago

I can't log in at all even after resetting my password. It says my username isn't a thing.
A

andrea

10 months ago

it’s not letting me sign out. keeps saying error
C

Casey

10 months ago

The whole site seems to be down. Cannot pull up login screen.
D

Derek

10 months ago

R365 not launching. Just keeps timing out.
V

Vanessa

10 months ago

Can't login. Website seems to be having issues.
A

Anna

10 months ago

R365 is not loading. Just spinning
N

Neo

10 months ago

Can't load the R365 browser
J

Jose

10 months ago

Can do any inventory functions
A

anon

10 months ago

cannot make entries, menus disappearing, 503 error
R

Roman

R365 10 months ago

It says N/A where it is supposed to say hour worked and hours left. But when I tap on scheduling it shows what days I am supposed to work.
R

Ryan

10 months ago

soon as I open app it says error
V

Vanessa

10 months ago

Can't login at all...page not loading.
K

Krizza

R365 11 months ago

I cannot log in -- error showing
E

emily

11 months ago

app keeps crashing every time i open it
J

Joy

11 months ago

Crashes when i try to open it
E

Elizabeth

11 months ago

Crashes immediately upon opening it
E

emily

11 months ago

I tried going into the app and it told me i had to update it. i did that, and now the app won’t open at all. i tried deleting it and reinstalling it but it still shuts down immediately after i open the app.
G

grace

R365 11 months ago

the app crashes/closes immediately when i try to open
K

Kelley

R365 11 months ago

I can’t log in and I’ve changed my password and it still does t work.

Restaurant365 outages in the last 30 days

Number of Incidents

2 issues

Last incident

2 days ago

Seamless Integrations

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Check Restaurant365 components, services, or regions current status in real-time

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Connected Integrations

Mobile App

Reporting

Having problems with Restaurant365? What can you do?

First, stay calm.
- We know it's stressful when Restaurant365 is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Restaurant365 outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Restaurant365 already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Restaurant365 status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Restaurant365 is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Restaurant365 recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Restaurant365 status changes?

IsDown offers an easy way to monitor Restaurant365 with maximum flexibility

Major Outages Notifications

IsDown monitors Restaurant365 for major outages. A major outage is when Restaurant365 experiences a critical issue that severely affects one or more services/regions. When Restaurant365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Restaurant365 status page for minor outages. A minor outage is when Restaurant365 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Restaurant365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Restaurant365 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Restaurant365 and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Restaurant365 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.