Outage in Restaurant365

Intermittent Slowness

Resolved Minor
December 29, 2025 - Started 13 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating reports of intermittent slowness for certain customers.
Components affected
Restaurant365 Customer Databases

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/29/2025 08:48PM

This incident has been resolved.

MONITORING 13 days ago - at 12/29/2025 07:31PM

We have implemented a solution and we're seeing recovery. We'll continue to monitor for outliers.

IDENTIFIED 13 days ago - at 12/29/2025 06:31PM

We have identified the root cause of intermittent slowness for certain customers, and a solution is being implemented.

INVESTIGATING 13 days ago - at 12/29/2025 06:18PM

We are continuing to investigate intermittent slowness.

INVESTIGATING 13 days ago - at 12/29/2025 04:48PM

We are investigating reports of intermittent slowness for certain customers.

source IsDown Widespread issues with service speeds and loading Reports started 4 minutes before official outage was reported

Users report severe slowness and inability to load pages, regardless of internet connection. System responsiveness and navigation between pages are also compromised.

Latest Restaurant365 outages

Missing DSS - about 1 month ago
Custom Financial Reports - 3 months ago

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