Outage in Restaurant365

Tip Rules are not Generating

Resolved Minor

March 11, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified the root cause preventing Tip Rules from generating and are currently implementing a fix.

Components affected

Restaurant365 Customer Databases Restaurant365 My Reports

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Latest Updates ( sorted recent to last )

RESOLVED about 23 hours ago - at 03/11/2026 06:09PM

The incident has been resolved and we continue to see reports of full recovery.

MONITORING 1 day ago - at 03/11/2026 04:25PM

The fix has been implemented, and we are currently monitoring to confirm the issue is fully resolved

IDENTIFIED 1 day ago - at 03/11/2026 03:49PM

We have identified the root cause preventing Tip Rules from generating and are currently implementing a fix.

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