Outage in Restaurant365

Labor not importing

Resolved Major

March 08, 2026 - Started 4 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating reports of issues with Labor data imports.

Components affected

Restaurant365 FTP File Watcher (Vendor Integration) Restaurant365 POS Integrations (DSS Polling) Restaurant365 API

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/09/2026 12:11AM

This incident has been resolved.

MONITORING 4 days ago - at 03/08/2026 10:04PM

Missing labor data is now available for review, and we're monitoring for outliers.

IDENTIFIED 4 days ago - at 03/08/2026 08:22PM

A fix is being implemented, and we're seeing recovery.

INVESTIGATING 4 days ago - at 03/08/2026 04:11PM

We are currently investigating reports of issues with Labor data imports.

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