Outage in Rivery

Service Alert: Jira API Outage

Resolved Major
January 18, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing an issue with Rivers failing in Rivery when querying the Jira API. The error received is a Status 503 – Service Unavailable. The root cause of this problem has been identified as an incident on Jira, as reported on their status page: https://status.atlassian.com/ Current Status: 🛑 Error: Status 503 – Service Unavailable 🔍 Source: Jira API 📅 Incident Start Time: Jan 18, 2024 - 08:35 UTC What We're Doing: We continuously monitor the situation and will provide updates as new information becomes available. Next Steps: We will keep you informed about any developments via this status page. Once Jira services are restored and operational, we will update the Rivery status page accordingly. We appreciate your continued partnership as a valued customer. Rivery Support
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/18/2024 11:05AM

Jira has successfully implemented a fix and updated the incident status to monitoring.
We have verified that Rivers with Jira as a source are now completing successfully.

Thanks,
Rivery Support Team

MONITORING 4 months ago - at 01/18/2024 09:14AM

We are experiencing an issue with Rivers failing in Rivery when querying the Jira API.
The error received is a Status 503 – Service Unavailable.

The root cause of this problem has been identified as an incident on Jira, as reported on their status page: https://status.atlassian.com/

Current Status:
🛑 Error: Status 503 – Service Unavailable
🔍 Source: Jira API
📅 Incident Start Time: Jan 18, 2024 - 08:35 UTC

What We're Doing:
We continuously monitor the situation and will provide updates as new information becomes available.

Next Steps:
We will keep you informed about any developments via this status page.
Once Jira services are restored and operational, we will update the Rivery status page accordingly.

We appreciate your continued partnership as a valued customer.
Rivery Support

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