Is Rivery Down? Check the current Rivery status

Rivery is operational

Updated

Rivery not working for you?

Monitoring Rivery since October 2022. Learn more

Monitoring 11 Rivery services and regions

5 incidents in 2025

Current Rivery official ongoing incidents

No incidents reported in Rivery's status page

IsDown pulls data from Rivery's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Rivery issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Rivery problems

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Rivery outage history

IsDown has tracked 125 incidents since started monitoring Rivery status in October 2022.

  • Feb 04 2025

    about 1 month ago · lasted about 1 hour

    We are currently experiencing an issue with our ticketing system where customer replies are not being received. This issue started approximately 3 hours ago. Our team is actively working to identify the root cause and implement a solution. We wil... More details

  • Jan 29 2025

    about 2 months ago · lasted about 4 hours

    We are aware that some users are experiencing login issues in both our EU and US consoles. Issue started at 09:15 UTC Our engineering team is actively investigating the issue and working to resolve it as soon as possible. We will provide updates ... More details

  • Jan 29 2025

    about 2 months ago · lasted 1 day

    Starting January 28, 2025 at 01:00 PM (GMT) Users with scheduled Rivers using outdated groupby fields are experiencing errors. The issue is impacting multiple clients, particularly in the US and EU regions. Following the recent Apple Search Ads C... More details

  • Oct 2022 ...
    IsDown started monitoring Rivery status

    We've tracked and collected 125 incidents since started monitoring Rivery status

Sign up and check all outage history

Rivery outages in the last 30 days

Number of Incidents

0 issues

Last incident

40 days ago

Having problems with Rivery? What can you do?

  1. First, stay calm.

    • We know it's stressful when Rivery is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Rivery already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Rivery status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Rivery is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Rivery status changes

IsDown offers an easy way to monitor Rivery with maximum flexibility

Major Outages Notifications

IsDown monitors Rivery for major outages. A major outage is when Rivery experiences a critical issue that severely affects one or more services/regions. When Rivery marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Rivery status page for minor outages. A minor outage is when Rivery experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Rivery status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Rivery publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Rivery and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Rivery and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Rivery down today?

Rivery isn't down. You can check Rivery status and incident details on the top of the page. IsDown continuously monitors Rivery official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Rivery status?

Rivery is currently operational. You can check Rivery status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Rivery outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Rivery slow today?

Currently there's no report of Rivery being slow. Check on the top of the page if there are any reported problems by other users.

How are Rivery outages detected?

IsDown monitors the Rivery official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Rivery outage?

Rivery last outage was on February 04, 2025 with the title "customer replies are not reflected in Ticketing system"

Rivery not working for you? How do I know if Rivery is down?

How can I check Rivery status and outages?

Why use IsDown to monitor Rivery instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Rivery and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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