Outage in Rubrik

Microsoft 365 Protection Experiencing Degraded Availability

Resolved Minor
September 20, 2023 - Started 8 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are noticing an issue with Rubrik Security Cloud Microsoft 365 protection in US-1, US-2, US-3, and EU-1 regions due to availability issues with Azure. Symptoms: Only a portion of the clusters in these RSC regions are impacted and the impacted cluster's capacity will be reduced and there may be compliance impact for large customers. Incident Start Time: 09/20/2023 19:40 UTC Workaround: None at this time. Engineering understand the issue and is actively working to resolve it.
Components affected
Rubrik Microsoft 365 Protection Rubrik Microsoft 365 Protection Rubrik Microsoft 365 Protection
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/21/2023 05:10AM

This incident has been resolved.

IDENTIFIED 8 months ago - at 09/21/2023 01:48AM

We're working with Azure support and they started to fix the clusters now.

IDENTIFIED 8 months ago - at 09/20/2023 10:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/20/2023 08:04PM

We are noticing an issue with Rubrik Security Cloud Microsoft 365 protection in US-1, US-2, US-3, and EU-1 regions due to availability issues with Azure.

Symptoms: Only a portion of the clusters in these RSC regions are impacted and the impacted cluster's capacity will be reduced and there may be compliance impact for large customers.

Incident Start Time: 09/20/2023 19:40 UTC

Workaround: None at this time.

Engineering understand the issue and is actively working to resolve it.

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