Outage in Rubrik

Error Accessing NAS Cloud Direct UI

Resolved Minor
January 23, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

The RSC UI for NAS Cloud Direct is experiencing degraded availability. Symptom(s): NAS Cloud Direct UI pages are not loading properly. Workaround: None at this time. Incident Start Time: 01/23/2023 10:46:00 AM UTC Our engineering team is currently investigating the issue.
Components affected
Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/24/2024 01:23AM

The issue with the NAS Cloud Direct UI has been resolved for all affected users as of Tuesday, 2024-01-23 23:48:00 UTC.

We thank you for your patience while we worked on resolving the issue.

MONITORING over 1 year ago - at 01/23/2024 11:28PM

The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. We apologize for any inconvenience this may have caused and thank you for your patience as we worked to resolve the issue.

INVESTIGATING over 1 year ago - at 01/23/2024 10:45PM

The RSC UI for NAS Cloud Direct is experiencing degraded availability.

Symptom(s): NAS Cloud Direct UI pages are not loading properly.

Workaround: None at this time.

Incident Start Time: 01/23/2023 10:46:00 AM UTC

Our engineering team is currently investigating the issue.

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