Outage in Rubrik

Degraded Performance in Azure Replication, Indexing and Archival Jobs

Resolved Minor

December 12, 2023 - Started almost 3 years ago - Lasted 4 days
Official incident page

Incident Report

We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

Components affected

Rubrik Cloud Data Protection Rubrik Cloud Data Protection Rubrik Cloud Data Protection Rubrik Cloud Data Protection Rubrik Cloud Data Protection

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 12/16/2023 01:33AM

The incident has been resolved.
We thank you for your patience while we worked on resolving the issue.

MONITORING almost 3 years ago - at 12/15/2023 08:19AM

The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.

IDENTIFIED almost 3 years ago - at 12/13/2023 11:19AM

The engineering team has identified a potential mitigation and is working to implement it.

INVESTIGATING almost 3 years ago - at 12/12/2023 05:32PM

Our engineering team continues to investigate the issue. We will provide an update soon.

INVESTIGATING almost 3 years ago - at 12/12/2023 12:56PM

We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

Symptoms: These jobs would be failed or stuck

Incident Start Time: 12/12/2023 1 AM PST

INVESTIGATING almost 3 years ago - at 12/12/2023 12:31PM

We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

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