Outage in SafeBase

Issues with Tray integration middleware.

Resolved Major
October 12, 2023 - Started 7 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue with Tray.io, our middleware provider that allows for HubSpot, Salesforce, and Jira integrations. We are engaged with the provider and are working with them to restore service ASAP.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/12/2023 09:55PM

This incident has been resolved.

MONITORING 7 months ago - at 10/12/2023 08:29PM

A hotfix has been released and we are monitoring for continued issues.

INVESTIGATING 7 months ago - at 10/12/2023 03:01PM

We are currently investigating an issue with Tray.io, our middleware provider that allows for HubSpot, Salesforce, and Jira integrations. We are engaged with the provider and are working with them to restore service ASAP.

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