Outage in Sage

Compliance Service - Operational

Resolved Minor
March 22, 2023 - Started about 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

We have received communication from our third-party provider for UK VAT Checker about a known issue. Customers might experience issues when submitting any queries relating to VAT for the Compliance Service. The product/service affected are: Sage Partner Edition (VAT Centre) Sage Personal Tax (Personal Tax Viewer) Sage Business Cloud Accounting UK (MTD VAT Submissions) Sage 50 Sage 100 Sage 200 Sage 300 Sage Line 500 X3 Sage Intacct Accountants Component We are engaged with our third party, HMRC, and are waiting for updates.
Components affected
Sage X3 (Multi Tenant) Sage Europe Sage Partner Edition Sage 200 Standard Online (UKI) Sage 50
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/23/2023 03:19PM

The incident is now resolved. The services continue to perform as expected.

IDENTIFIED about 1 year ago - at 03/22/2023 03:32PM

We have received communication from our third-party provider for UK VAT Checker about a known issue. Customers might experience issues when submitting any queries relating to VAT for the Compliance Service.

The product/service affected are:
Sage Partner Edition (VAT Centre)
Sage Personal Tax (Personal Tax Viewer)
Sage Business Cloud Accounting UK (MTD VAT Submissions)
Sage 50
Sage 100
Sage 200
Sage 300
Sage Line 500
X3
Sage Intacct
Accountants Component

We are engaged with our third party, HMRC, and are waiting for updates.

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