Outage in Sage

Sage Token Service - Degraded Performance

Resolved Minor
February 09, 2024 - Started 3 months ago - Lasted 3 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Token Service
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2024 09:20AM

The issue is resolved and the service continues to perform as expected.

MONITORING 3 months ago - at 02/09/2024 06:07PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 3 months ago - at 02/09/2024 05:52PM

We identified an issue where customers may recieve an error when checking VAT numbers or siret numbers for their own customers.

INVESTIGATING 3 months ago - at 02/09/2024 05:38PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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