Outage in SAP Concur

Incident in Expense,Travel,Request,Imaging,Analysis/Intelligence on Concur Cloud for Public Sector

Resolved Minor
June 27, 2023 - Started 11 months ago - Lasted about 4 hours

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Outage Details

In the Concur Cloud for Public Sector (CCPS) Data Center , logging in to the SAP Concur website and SAP Concur mobile app was unavailable. Affected users may have experienced the following error message when attempting to login: “Sorry, something went wrong.” Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 11 months ago - at 06/27/2023 07:10PM

In the Concur Cloud for Public Sector (CCPS) Data Center , logging in to the SAP Concur website and SAP Concur mobile app was unavailable. Affected users may have experienced the following error message when attempting to login: “Sorry, something went wrong.”

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 11 months ago - at 06/27/2023 06:25PM

User impact since the last update is unchanged. In the Concur Cloud for Public Sector (CCPS) Data Center , logging in to the SAP Concur website and SAP Concur mobile app is unavailable. Affected users may experience the following error message when attempting to login: “Sorry, something went wrong.”

The Incident Response Team (IRT) continues to monitor progress of the file upload.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE STATUS UPDATE 11 months ago - at 06/27/2023 05:20PM

In the Concur Cloud for Public Sector (CCPS) Data Center , logging in to the SAP Concur website and SAP Concur mobile app is unavailable. Affected users may experience the following error message when attempting to login: “Sorry, something went wrong.”

The Incident Response Team (IRT) is in the process of uploading a file to resolve the issue.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE STATUS UPDATE 11 months ago - at 06/27/2023 04:06PM

In the Concur Cloud for Public Sector (CCPS) Data Center , logging in to the SAP Concur website and SAP Concur mobile app is unavailable. Affected users may experience the following error message when attempting to login “Sorry, something went wrong.”

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 11 months ago - at 06/27/2023 03:48PM

We are working to determine the user impact and will provide information as it becomes available.

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