Outage in ScienceIO

Elevated Errors for API and Website

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

An issue has been identified with AWS Lambda execution of our API and Vercel hosting of our website that is causing a major outage and we are waiting on a fix to be rolled out. For more information, see the AWS status at https://health.aws.amazon.com/health/status and Vercel status at https://www.vercel-status.com/
Components affected
ScienceIO Website ScienceIO API
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 10:07PM

This incident has been resolved.

MONITORING 11 months ago - at 06/13/2023 09:32PM

Upstream fixes for AWS services and Vercel hosting have been merged and we are monitoring the rollout of the fix. API and Website services both appear operational. We will continue to monitor all services to confirm full recovery.

IDENTIFIED 11 months ago - at 06/13/2023 08:49PM

We are beginning to see an improvement in Website error rates due to partial recovery of AWS services. API error rates remain high. We are continuing to monitor closely as we work towards full recovery across all services.

IDENTIFIED 11 months ago - at 06/13/2023 08:08PM

We are continuing to monitor the situation with AWS and Vercel outages in us-east-1 as they work to resolve the outage.

IDENTIFIED 11 months ago - at 06/13/2023 07:39PM

An issue has been identified with AWS Lambda execution of our API and Vercel hosting of our website that is causing a major outage and we are waiting on a fix to be rolled out. For more information, see the AWS status at https://health.aws.amazon.com/health/status and Vercel status at https://www.vercel-status.com/

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