Outage in SEOmonitor

Delays with the Research tool on the US database

Resolved Minor
April 16, 2024 - Started 16 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue causing the interface to load slowly on the US database for all Research tools: Website Explorer, Keyword Explorer, and Vault (keyword lists).
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 12:43PM

The incident has been resolved, and all systems are back to normal. No data has been lost.

MONITORING 16 days ago - at 04/16/2024 10:18AM

We've identified and solved the problem with the US database storage space and now have to update the alerting system.
We're now monitoring the fixes.

INVESTIGATING 16 days ago - at 04/16/2024 09:51AM

We are investigating an issue causing the interface to load slowly on the US database for all Research tools: Website Explorer, Keyword Explorer, and Vault (keyword lists).

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