Outage in Servosity

Erroneous Reports for Classic Accounts

Resolved Major
June 16, 2023 - Started 11 months ago - Lasted 3 days
Official incident page

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Outage Details

We have identified an issue with our reporting system used for Classic accounts. Backups have ran as scheduled, however reports are being marked with a failure status no matter the actual results. While we work to resolve this, you can confirm the status of a backup job by checking the body of the report email for a 'Status' section. The status reported in the email body itself is accurate.
Unfortunately, there is no ETA for a resolution at this time. Sorry for this interruption, please contact support@servosity with any questions.

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