Outage in Splunk Observability Cloud US0

Login is broken for Unified Identity Customers

Resolved Major
April 19, 2024 - Started 14 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Unified Identity SSO is broken for all customers since 9:45 PM PT on April 18th. This only impact customers using Splunk cloud SSO (Unified identity). This does not impact customers using other login methods and does not impact ingest either. We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/19/2024 04:36PM

This incident has been resolved. Login is working as expected.

MONITORING 14 days ago - at 04/19/2024 04:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 04/19/2024 03:44PM

The root cause has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 04/19/2024 02:49PM

Unified Identity SSO is broken for all customers since 9:45 PM PT on April 18th. This only impact customers using Splunk cloud SSO (Unified identity). This does not impact customers using other login methods and does not impact ingest either. We are currently investigating the issue.

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