Outage in Splunk Synthetic Monitoring (Rigor)

Delayed Check Runs in Johannesburg, South Africa

Resolved Minor
March 14, 2024 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We are experiencing delayed test execution in our Johannesburg, South Africa location. Users may see gaps between check runs in this location and metrics from those runs may be higher than normal. We will monitor the provider's status page and provide updates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/17/2024 12:58AM

Azure has completed their remediation and this incident has been resolved.

MONITORING about 2 months ago - at 03/15/2024 12:41PM

Azure has updated the estimated time to complete fix to 14:00 UTC on 15 Mar 2024.

MONITORING about 2 months ago - at 03/14/2024 07:50PM

Azure is currently estimating 4 hours for a fix. Metrics may still be higher in the Johannesburg, South Africa location, but we are processing jobs in real time. We'll continue to monitor the situation.

IDENTIFIED about 2 months ago - at 03/14/2024 03:08PM

The current estimate for the completion of the remediation efforts is estimated to be at least 12 hours. We may continue to see degraded performance during that time.

INVESTIGATING about 2 months ago - at 03/14/2024 02:02PM

The provider has identified the issue is with multiple fiber cables on the West Coast of Africa as well as on-going fiber cable cuts in the Red Sea. This has impacted all of Africa's capacity for multiple providers and the public Internet.

For status updates, please see https://azure.status.microsoft/

INVESTIGATING about 2 months ago - at 03/14/2024 11:55AM

We are experiencing delayed test execution in our Johannesburg, South Africa location. Users may see gaps between check runs in this location and metrics from those runs may be higher than normal.

We will monitor the provider's status page and provide updates.

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