Outage in Squiz

Major Incident - Funnelback SaaS (UK only)

Resolved Major
February 02, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Squiz monitoring has detected a degradation of service impacted some Funnelback customers Some customer may experience slow response and or degraded service. We are working to mitigate this problem. More updates to follow shortly. A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/02/2024 12:42PM

This issue has now been resolved. We are no longer seeing a service degradation since the fix has been applied.

IDENTIFIED 3 months ago - at 02/02/2024 12:06PM

Our engineers are now working on deploying a fix for this.

A further update will be provided via https://status.squiz.cloud when this has been deployed.

IDENTIFIED 3 months ago - at 02/02/2024 11:45AM

Our engineers are still working on resolving this issue.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

IDENTIFIED 3 months ago - at 02/02/2024 11:24AM

Our engineers are still working on resolving this issue.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

IDENTIFIED 3 months ago - at 02/02/2024 11:01AM

The issue has been identified and we are currently working on a resolution. Further updates to follow.

INVESTIGATING 3 months ago - at 02/02/2024 10:52AM

Squiz monitoring has detected a degradation of service impacted some Funnelback customers

Some customer may experience slow response and or degraded service.

We are working to mitigate this problem. More updates to follow shortly.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

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