Major Incident - Funnelback SaaS UK

We are not seeing any ongoing issues so this incident is now set to resolved.

A post mortem will be made available on https://status.squiz.cloud/ in the coming days.

We are now seeing systems recovering and are continuing to monitor in case of further issues.

A post mortem for this incident will also be made available on https://status.squiz.cloud/ in the coming days.

We are now seeing an improvement in performance and are continuing to investigate the root cause of this issue.

Our engineers continue to address the issue and apply fixes where possible to improve service performance.

We are continuing to work on an effective fix for this issue.

The problem is receiving our full attention as our engineers work to improve service performance through applied fixes.

Our engineering team is actively engaged in resolving the issue and applying fixes to boost service performance.

The problem is receiving our full attention as our engineers continue to work on improving service performance through applied fixes.

We are continuing to work on an effective fix for this issue.

Our engineers continue to address the issue and apply fixes where possible to improve service performance.

Our fix resulted in initial performance improvements, however we are still seeing a performance degradation.
Our teams continue to work on a full resolution.

Our engineers have identified the likely cause of the incident and have implemented an appropriate fix.
We are now testing and monitoring search performance, and have started to see signs of recovery.

We are currently experiencing a degradation impacting Funnelback and continue to investigate the situation.
We have announced a major Incident and have multiple teams engaged in resolution.

We are continuing to investigate this issue.

Squiz monitoring has detected a degradation of service in our Funnelback Pods

Squiz is working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.