Outage in Swan

LIVE - display issue : some transactions are not retrieved when querying our database

Resolved Minor
April 13, 2024 - Started 19 days ago - Lasted 30 minutes
Official incident page

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Outage Details

Some transactions are missing when querying our API. Webhooks have not been sent regarding these transactions. As soon as it’s restored, all missing transactions will be displayed and all corresponding webhooks will be delivered. NOTA BENE : this is a display issue. Transactions are processed correctly, but there is delay in their display
Components affected
Swan API
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/13/2024 12:43PM

All transactions are now available though our API

INVESTIGATING 19 days ago - at 04/13/2024 12:15PM

Some transactions are missing when querying our API. Webhooks have not been sent regarding these transactions. As soon as it’s restored, all missing transactions will be displayed and all corresponding webhooks will be delivered.

NOTA BENE : this is a display issue. Transactions are processed correctly, but there is delay in their display

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