Outage in Swan

Limited access to Infogreffe

Resolved Major
April 26, 2024 - Started 11 days ago - Lasted 3 days
Official incident page

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Outage Details

Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down. As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.
Components affected
Swan Onboarding
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/29/2024 08:07AM

The incident was successfully resolved, and Infogreffe's service returned to normal on Saturday, April 27th.

IDENTIFIED 11 days ago - at 04/26/2024 01:16PM

Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down.

As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.

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