Outage in Swan

LIVE - display issue: some transactions are not retrieved when querying our database

Resolved Minor
May 06, 2024 - Started 13 days ago - Lasted about 15 hours
Official incident page

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Outage Details

Starting from 17h11 (CET) some transactions are missing when querying our API. Webhooks have not been sent regarding these transactions. As soon as it’s restored, all missing transactions will be displayed and all corresponding webhooks will be delivered. NOTA BENE: this is a display issue. Transactions are processed correctly, but there is delay in their display
Components affected
Swan API
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/07/2024 06:48AM

All transactions are now available though our API.

INVESTIGATING 13 days ago - at 05/06/2024 03:42PM

Starting from 17h11 (CET) some transactions are missing when querying our API. Webhooks have not been sent regarding these transactions. As soon as it’s restored, all missing transactions will be displayed and all corresponding webhooks will be delivered.

NOTA BENE: this is a display issue. Transactions are processed correctly, but there is delay in their display

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